Feedback is a powerful tool for driving growth, improving performance, and maintaining a positive and productive workplace culture. Businesses that embed a culture of feedback are more likely to benefit from strong employee engagement and retention, cohesive teams, high levels of innovation and greater diversity and inclusion.
This workshop gives participants a deep understanding of the benefits of building a feedback culture along with a framework for delivering feedback that focuses on ensuring it is meaningful and relevant resulting in improved communication, continuous improvement and enhanced performance.
Topics Covered
- Why feedback is so critical to engagement and development
- How to give meaningful feedback using the McKinsey model
- Appreciation feedback
- Asking for feedback
- What to do when your feedback doesn’t land
- How to drive a culture of feedback in your team
Learning Outcomes
Attending this workshop will equip participants with a comprehensive understanding of the critical role feedback plays in employee engagement and development. They will learn how to deliver meaningful feedback using the McKinsey model, ensuring their messages are clear, constructive, and impactful. Participants will gain skills in asking for feedback, fostering a two-way communication channel that promotes continuous improvement. Additionally, attendees will learn how to cultivate a culture of feedback within their teams, driving a more open, supportive, and high-performing work environment.
Who should attend
- Whole teams, including CEOs and C-suite executives
- HR Directors and Managers
- Team Leaders and People Managers
- Business Owners
- Anyone responsible for leading and developing high-performing teams
Program Experience
The Workshop will be delivered online using Microsoft Teams. It will involve a combination of structured learning with activities and role plays along with open discussion encouraging peer to peer learning and participation. Participants will be given a soft copy workbook / workshop notes ahead of each session commencing.
Length - 3.5 hours inclusive of a 15-minute break.
Facilitators
Michael Floyd
Michael Floyd is a dynamic and visionary leader with over 25 years of experience in leadership and talent management consulting. After a highly successful career leading a number of consumer goods business in Australia, Michael transitioned to management consulting with a focus on people and performance.
As the Founder and Managing Director of Carrera Consulting, Michael has transformed the recruitment industry by shifting the focus from transactional interactions to true talent consultancy. Over the last 10 years he has driven further development of the business, evolving from a boutique recruitment consultancy to a broader HR consulting firm offering talent management solutions that deliver tangible outcomes to challenges in talent attraction, engagement and development.
Michael works with clients to assess structure and culture needs and develop strategies and programs to address organisational design, leadership development, employee engagement and succession planning, ensuring clients have the structure and people they need to meet strategic objectives.
Michael recently founded Obsidian Leaders, a program dedicated to addressing the needs of C-level executives in building the competencies required for success in today’s dynamic business environment while readying themselves for potential future business leadership roles.
Nicola Floyd
Nicola Floyd is the Director of Carrera Consulting's Talent Management Consulting Division. She has more than 15 years’ experience in talent management and recruitment consulting. Since joining Carrera in 2010, Nicola has been instrumental in building and leading the talent management consulting division which focuses on supporting clients throughout the entire talent lifecycle.
Nicola's role involves working closely with clients to understand their unique needs and challenges and providing tailored solutions that drive performance and engagement. Nicola is known for her ability to connect business strategy with talent management practices, helping organisations build high-performing teams and achieve their strategic goals.
Nicola is driven by helping businesses build successful teams – where employees are engaged, valued and have the opportunity to reach their full potential while businesses achieve strategic and financial goals. She is an advocate of life-long learning and personal
Carrera is an AMI Partner. We are happy to offer the course to our members with an exclusive discount.
