ON-DEMAND | ONLINE COURSE: DMI Digital & Social Selling Course Online

  • 01 January 2026
  • 31 December 2026
  • Online

Registration

  • Please make sure you are registered in your AMI membership account to proceed.
  • For more information on AMI membership email membership@ami.org.au

Register
Sharpen your digital selling & social media skills with this unique program. You’ll learn the art of finding, targeting, attracting and engaging prospects, closing sales, and building deeper post-sales relationships using a range of new social media tactics and tools.

With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly give you the social selling tools that are an essential part of any successful sales strategy.

  • 5 Interactive Modules.
  • Associate Level Certification.
  • 9 Hours self-paced learning content.
  • DMI Professional Membership included
  • Practical Toolkits and Templates.
Key skills and competencies you will gain
  • Digital Sales
  • Social Selling
  • Targeting Personas
  • Social Intelligence
  • Target Marketing
  • Content Management
  • Up-selling & Cross-selling
  • Data Analytics
  • Buyer Lifecycle & Prospect Sequencing
  • Building Presence & Storytelling
  • Sales Forecasting & Improving Productivity

Learning Outcomes

  1. The first module will cover how the buying journey has fundamentally changed. Learn how social media helps with delivering your message and how to integrate digital sales tools.

  2. Craft and refine target personas. Use social intelligence and listening tools to monitor online interactions and behavior. Use digital research to help you show up at the right time.

  3. Learn techniques to show up in your target’s social feeds. Create and curate content for social selling and build a network of buyers.

  4. A deep look at the needs and motivations of buyers. Curate content that they desire to see. Analyze how best to satisfy and build a lasting rapport.

  5. The last module covers how to keep building your buyer community and use social to engage and convert more. You'll also learn how to up-sell and cross-sell via digital platforms.

Digital Marketing Institute is an AMI Partner. We are happy to offer the course to our members with an exclusive discount. 



*CPMs can register 36 points for Professional Maintenance Program (PMP) at this course.

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