Professional services firms and consultants are under pressure. In order to stand out in a crowded market, it is no longer enough to provide technically superior advice. Clients expect much more than this – they want genuine value, and this is where superior interpersonal skills can elevate a professional from a mere service provider to the coveted role of the ‘trusted adviser’.
This two-day Consulting Essentials program explores the relationship between consultant and client. You will learn how to create genuine value for your client, implement and manage effective consulting processes, and build lasting professional relationships.
This program is best suited to those individuals who engage in any form of a consultative process.
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