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  • Customer Marketing: Leaders’ secrets of Business growth

Customer Marketing: Leaders’ secrets of Business growth

  • 09 April 2020
  • 12:00 PM - 1:00 PM
  • Webinar


Learn why companies like Amazon and Apple focus on Customer Interaction, Engagement, and Experience as a key to Business growth and why it is more important than ever. 

Customers expect instant answers and a personalised service from the brands they engage with via their preferred channels of communication. If they don’t get what they want, they will not hesitate to find it elsewhere. To stop your customers from leaving you, you need to engage each one across multiple digital touchpoints.

Key Learnings:

  • Explore strategic, innovative and creative ways to approach customer marketing challenges in 2020
  • How to create a cohesive cross-channel experience for your customers
  • Ideas to get you started
  • Most common questions answered 

    About the Presenter:

    Ian Hales

    Sales and Commercial Director, Engage Interactive

    Ian Hales is the Sales and Commercial Director at Engage Interactive, an engagement solutions company that specialises in developing and implementing engagement solutions for companies using SMS, Email, IVR, Social, Push, in-App messaging, and Consumer Competitions & Promotions.

    Please note: AMI Webinars are FREE for AMI members and 30AUD for non-members; The recording will be available to watch on demand  in the AMI Content Library.

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